Contact — Atelier Patina

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Frequently Asked Questions

How long does a typical restoration take? +

Most restorations are completed within 7–14 business days from the time we receive your approval on the assessment. Complex restorations (full sole replacement + color work) may take up to 3 weeks. We always provide an estimated timeline with your quote.

Do you offer pickup & delivery? +

Yes — free pickup and delivery is included with every restoration order in the San Francisco Bay Area. We schedule a convenient window directly with you. For clients outside our local service area, we provide detailed shipping guidance.

What brands do you work with? +

We restore leather goods of all quality levels, from everyday boots to heritage luxury brands like Hermès, Louis Vuitton, Gucci, Church's, Alden, and Berluti. Our craftsmen are experienced in the specific characteristics of premium leather and will treat your pieces with the utmost care.

What is your guarantee policy? +

We stand behind every restoration with our Craftsman's Guarantee. If you're not satisfied with the outcome, contact us within 14 days of delivery and we'll make it right — no questions asked. Your satisfaction is our reputation.